Wednesday, December 15, 2010

Excellence Is Better Value

Here is one "before" picture of the job in the previous post :

The effective insulation value of settled cellulose in 2x6 joists is about R11. Improvement to R38 with high-quality batts, will give modest savings, with annual heat cost dropping from $136 per year, to $46 per year. $90 per year savings, so far.

Dark, dangerous and dirty conditions invite inferior service of a home. All wiring of ceiling fixtures in this home needed replacement, perhaps from excuse the work up there had been so awful. Several wires for added fixtures were merely wrapped onto nearby conductors, stripped. No fire yet, but such contact must degrade with time. Despite now-excellent access, electricians charged as much for the few hours of fixing wiring, as I charged for all insulation labor and materials. But, how do you value a home saved from fire? Yes, this diligence pays.

Other diligence, enabled by cheerful access, will be the major savings, at near-zero cost. 275 sq ft of wall area was exposed to attic temperature, in floor pits, two gapped bathroom wet walls, and an abandoned kitchen heater chase; now tightly sealed. One needed to toss and vacuum off cellulose, to see this. Savings: $220 per year.

Total savings of $310 per year with diligence are large relative to investment. Payback for the homeowner's investment is in from three years, to eleven, depending on how much of the cost is allowed as savings-related. Better too, that the larger investment immediately raises house usefulness and resale value, by more than the invested amount. More ignorant cellulose here, would have precluded savings, and detracted from house value.

This homeowner placed value on my diligence that my rebates organization does not see, encourage or reward. A 25% tip was appropriate, for satisfaction way beyond his imagining at bid. This gives me satisfactory earnings, usually missed in this dismal business of competition with blow and go madness. I find it hard to be paid for my diligence, where it isn't even reportable. "Failure to demand diligence is reward of sleaze," as I chide with a "Diligence Report," in my rebate applications.

I state my complaint against dissing of diligence, to customers, and raise the ire of my rebates organization, Energy Trust of Oregon. How else can I get action? Energy Trust of Oregon is a pretty good organization. Perhaps there is none better. But, they persist in regressive policies best serving the affluent. They seem unable and uninterested, in guiding customers to diligent service.

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